24-hour emergency service · Family-owned since 1976
Licensed, bonded & insured · EPA Universal Certified · BBB Accredited A+
Heating & cooling · White Plains & Westchester
Heating, cooling, boilers, water heaters and ductwork for Westchester homes and businesses, handled by a family company that has been in the trade since 1976.
A full-service HVAC contractor in White Plains, NY should be able to handle every piece of equipment in your basement, closet and backyard: furnaces, boilers, oil burners, central air, water heaters and ducts. Bella Family Air Solutions covers all of it for homes and light commercial buildings, so one diagnosis can look at heating, cooling and hot water together.
Bella Family Air Solutions works out of 18 Jefferson Place in the Fairview section of White Plains. The family has fixed heating and cooling equipment since 1976 and incorporated in 2013 after going green, so the cleaners we use are non-toxic and non-abrasive. We install and service all makes and models, and our phone line runs 24 hours a day.
Our service manager, Elton, only hires technicians with at least 15 years of work history. The person in your basement has seen your kind of system before, explains the fault in plain language before picking up a tool, and lays out options — repair or replacement — rather than one number and a hard push.
This page maps everything we do. Still comparing companies? Read our questions to ask an HVAC contractor in White Plains.
Heating and cooling systems rarely die without warning. These are the early signs we hear about most.
Rooms that never match the thermostat
Hot upstairs bedrooms in July and cold ones in January usually trace back to ducts or zoning, not a failing unit.
Equipment that starts and stops constantly
Short cycling wears out ignitors, compressors and contactors fast, and it almost always has a findable cause.
New noises
Banging steam pipes, a kettling boiler or a screeching blower are warnings worth a visit.
A musty smell when the blower kicks on
That usually means moisture and growth in the return ducts, which our duct mold remediation and sanitizing service is built to handle.
Soot, fuel odor or a CO alarm
Treat these as safety problems. Get everyone outside, call 911 or your gas utility first, and call us once the house has been cleared.
Most houses around White Plains run more than one system, often installed by different companies decades apart. Here’s what hiring one contractor for all of them actually gets you.
Heating on every fuel and distribution type
Gas and oil furnaces, heat pumps, hot-water and steam boilers, and the oil burners that fire them. Forced air, baseboard, cast-iron radiators and radiant loops are all ordinary work for our technicians, not a referral to someone else.
Central cooling and refrigerant handling
Condensers, air handlers, evaporator coils and ducted split systems, plus leak repair by EPA Universal certified technicians. We don’t work on window units, wall units or PTACs, and we say so up front instead of sending a truck.
Hot water that depends on the heating plant
Tank, tankless and indirect water heaters, including the tankless coils built into older boilers. Because we service the boiler too, a lukewarm shower gets traced to its real source rather than blamed on whichever appliance is easier to replace.
The air path, not just the equipment
Duct cleaning and return-duct mold sanitizing with Nu-Calgon products that are non-toxic and non-abrasive. A new furnace or condenser can’t fix a dirty, leaky or undersized duct system, so we look at both before recommending either.
Two seasons of maintenance, one contractor
Cooling service in spring and heating service in early fall, from technicians who already know your equipment. Burners pulled and cleaned, boilers purged zone by zone, oil burners fully serviced and return ducts sanitized on central systems.
Replacement projects managed start to finish
When heating and cooling are both near the end, one contractor can sequence the work: equipment sizing questions answered, permit responsibility spelled out, old units removed, and startup testing done on both systems before you sign off.
Light commercial HVAC and refrigeration
Offices, shops, restaurants and multi-family buildings get the same technicians and the same diagnostic habits. Refrigeration work sits alongside heating and cooling, which matters to owners who don’t want three vendors for one building.
A steady routine keeps visits efficient and keeps every decision in your hands.
You reach someone who asks about fuel type, equipment age and what changed before it acted up.
The technician measures voltages, pressures and combustion and checks every safety control, so the diagnosis rests on readings.
You hear what failed, why, and what each fix involves, often a repair path and a replacement path side by side.
Once you approve, we make the repair and clean what we touch with Nu-Calgon products that are safe for your home.
We run a complete cycle, confirm the safeties work and walk you through what was done.
We quote after we’ve seen the equipment. These are the biggest variables.
We explain the problem and the cost of each option before any work begins. If your call comes through a home warranty company, we’ll tell you up front what the warranty covers and what it doesn’t. For researched local planning ranges and a line-item quote checklist, see our White Plains HVAC cost guide.
We work on central and hydronic systems in houses, condos and small commercial spaces. Here’s where to find the details on each service:
Housing around White Plains covers almost a century of heating ideas. Pre-war colonials still run one-pipe steam, postwar capes often have an oil boiler, split-levels picked up central air decades later, and downtown condos hide air handlers in closets. In Scarsdale and across Greenburgh we often open basements where several contractors have left their mark, and the first job is figuring out what’s really there.
Humid summers keep air conditioners at full load for weeks, and a January cold snap exposes every weak ignitor and clogged oil filter at once. That’s why we push spring and fall service.
One limit worth knowing: we don’t service window units, wall units or PTAC units. Our focus is central and hydronic equipment, where experience makes the biggest difference.
Inside the city we work street by street from our Fairview shop: apartments, condos and offices in Downtown White Plains; aging single-family systems in East White Plains; no-heat and freeze calls in North White Plains; and older homes with tight equipment access in Highlands. Beyond the city line, see our Westchester County service area.
We hold EPA Universal certification for refrigerant work, we’re Nu-Calgon certified and Certified Green, our team carries OSHA 30 training, and we’re licensed, bonded and insured, and a BBB-accredited business with an A+ rating. Much of our work comes through home warranty companies; our article on home warranty HVAC claims explains what to expect.
Choosing a contractor for your whole house is a bigger decision than choosing one for a single repair. These are the reasons customers give us more of their equipment over time.
Technicians who read a mixed basement
Every technician we send has at least 15 years of work history, a hiring rule our service manager Elton holds to. That experience is what lets one person diagnose a steam boiler, an attic air handler and an indirect tank on the same visit without guessing.
Options, not a package deal
Reviewers describe being given several choices on an old R-22 system instead of a push toward replacement. The same habit applies across services: if only one system needs work this year, you hear that plainly, with the other system’s condition noted for later.
Green cleaning on every service line
We’re Certified Green and Nu-Calgon certified, so the products used on a boiler burner, a condenser coil or a return duct are the same non-toxic, environmentally safe line. That matters most in homes with children, pets or anyone sensitive to chemical odors.
Records that follow your equipment
Many of our calls arrive through home warranty companies, so we’re used to documenting model numbers, findings and approved work clearly. Repair work carries a written warranty whose terms depend on the job; reviewers mention six-month and two-year warranties issued on specific repairs.
The same family since 1976
The family behind the company has worked on Westchester heating and cooling since 1976 and incorporated as Bella Family Air Solutions in 2013. A contractor that expects to see your house again next season has every reason to leave each system in order.
Find the right service
A service list doesn’t tell you who to call. Start with what the system is doing and the kind of building it’s in — this is how our dispatcher routes calls across White Plains and Westchester County.
| What you’re noticing | Typical property | Service | First step |
|---|---|---|---|
| No heat on a cold night | Homes with gas or oil furnaces, boilers or heat pumps | No-heat emergency repair | Safe thermostat check, then call — 24/7 |
| Radiators cold, banging pipes, low water in the sight glass | Pre-war homes and walk-ups with steam or hot-water heat | Steam heating · Boiler repair | Don’t add water to a hot boiler; call for diagnosis |
| Oil burner locked out or smoky | Northern Westchester and rural homes on oil heat | Oil burner service | Press reset once only, then call |
| AC running but not cooling | Homes with central air or ducted split systems | AC repair · Emergency AC repair | Check mode, filter, breaker once; call if still warm |
| Ice on the lines, hissing or topping off every summer | Aging central air, especially R-22 systems | Refrigerant leak repair | Find and fix the leak before recharging |
| Lukewarm showers, leaking tank, pilot out | Tank, tankless and indirect water heaters | Water heater repair | Shut the water supply if leaking; call |
| Dust, musty odor, allergies worse indoors | Forced-air homes, finished basements, damp returns | Duct cleaning · Duct mold remediation | Inspection with non-toxic treatment options |
| Nothing wrong yet — want to keep it that way | Every system, spring (cooling) and early fall (heating) | HVAC maintenance | Book two-part maintenance before peak season |
| Rooftop unit down, tenants complaining | Offices, retail, restaurants, multi-family buildings | Commercial HVAC | Scheduled around business hours; records for owners and boards |
Replacement planning
Use this as the start of a conversation, not a menu. Costs are researched local planning ranges (2026), not quotes — building load, ductwork, electrical service, fuel availability, permits and rebate eligibility all have to be confirmed on site. For repair prices and a line-item quote checklist, see our White Plains HVAC cost guide.
| System | Planning range | Best for | Key considerations | Permit & warranty questions |
|---|---|---|---|---|
| Furnace replacement | $4,900 – $8,850 | Homes with compatible ductwork and heavy winter heating demand | Fuel type, capacity, venting, duct condition, efficiency and startup testing | Who obtains the White Plains permit? What are the parts, labor and manufacturer warranty terms? |
| Central AC installation | $6,200 – $13,250 | Homes with usable ductwork that need dedicated summer cooling | Duct sizing, humidity control, electrical requirements, refrigerant compliance, outdoor-unit placement | Are the permit, disposal, commissioning and warranty included? |
| Heat pump installation | $8,000 – $14,600 | Owners who want heating and cooling from one system | Cold-weather performance, electrical capacity, backup heat, rebates, sizing and ductwork | Which incentives apply to this exact equipment? What does the permit cover? |
| Full HVAC replacement | $9,800 – $18,200 | Properties replacing heating and cooling together | Equipment, ductwork, controls, labor, disposal, commissioning and payment milestones | Who handles inspections, and what workmanship coverage is in writing? |
| Boiler replacement | Varies widely | Steam and hot-water homes keeping radiators or baseboard | Steam vs. hot water, oil vs. gas, chimney liner, near-boiler piping, indirect water heater | Is the near-boiler piping redone to the manufacturer’s spec? See our boiler replacement cost guide. |
Planning ranges from 2026 local research, not quotes.
White Plains housing is mixed. Some homes have forced-air ducts that can carry a new furnace, central air or a ducted heat pump. Others heat with a steam or hot-water boiler, have additions and converted attics with no practical duct path, or still run on oil.
A heat pump can provide both heating and cooling, but the recommendation has to account for winter performance, backup heat, electrical service, humidity and the building’s actual load. Keeping a sound boiler as backup — or for domestic hot water — is often the smarter first step for radiator homes. Our guide to converting from oil heat walks through the options, and our furnace vs. heat pump cost comparison covers the numbers.
The standards behind these questions — Manual J and S, ACCA Standard 5, ENERGY STAR and EPA Section 608 — are explained in our permits and installation standards guide.
After the job
“Warranty” can mean four different things. Know which ones you’re getting before you sign.
Covers parts of the equipment itself, often only if it’s registered on time. Ask who registers it.
Covers the cost of the labor to replace a failed part. Many manufacturer warranties don’t include it.
The contractor stands behind the installation or repair. We give a written warranty on our repair work — terms depend on the job.
If the same problem returns, who comes back, how fast and at what cost? Get the answer in writing.
On larger projects, tie payments to milestones — equipment delivered, permitted installation, startup testing, final documentation — rather than paying the full price upfront. Keep permit numbers, startup results and warranty papers together; see what every customer receives after a job.
Every service we offer
Furnace and heat pump repair, replacement and tune-ups, diagnosed by technicians with at least 15 years in the trade and explained before any work begins.
Learn moreCentral air repair and installation by EPA Universal certified technicians who test before replacing parts and give you real options on older systems.
Learn moreHot-water and steam boiler repair with a full burner cleaning and zone-by-zone purge that clears trapped air and corrects over-pressurizing at the source.
Learn moreGas, oil, electric, tankless and indirect water heaters repaired or replaced, with venting and safety checks that many quick installs leave out.
Learn moreSpring and fall maintenance built around our two-part service: burners pulled and cleaned, return ducts sanitized and every safety control tested.
Learn moreA 24-hour line answered by a person, experienced technicians for nights and holidays, and clear guidance on staying safe until help arrives.
Learn moreCold house? Check a few simple things first, then call. We diagnose furnaces, boilers, oil burners and heat pumps around the clock.
Learn moreCentral air quit in the middle of a heat wave? Around-the-clock diagnosis of capacitors, contactors, frozen coils and tripped float switches, with the most vulnerable households triaged first.
Learn moreFull preventive oil burner service — nozzle, filter, strainer, electrodes and a combustion analysis — plus 24-hour repair when an oil-fired boiler or furnace locks out.
Learn moreEPA Universal-certified technicians who find the leak, repair it and prove it with a nitrogen pressure test before recharging — instead of topping off the same system every summer.
Learn moreSource-removal duct cleaning done by HVAC technicians, using environmentally safe, non-toxic Nu-Calgon products — and an honest opinion about whether your ducts need it at all.
Learn moreReturn-duct and air-handler mold remediation and sanitizing with non-toxic treatments — plus fixing the moisture problem that let mold grow there in the first place.
Learn moreSteam heat service from techs who understand pre-war systems: main vents, radiator vents, pipe pitch, water hammer, low-water cutoffs, skimming and correct pressuretrol settings.
Learn moreRooftop units, split systems and boilers serviced for White Plains offices, retail and multi-family buildings, with preventive maintenance plans and work scheduled around your hours.
Learn moreGallery
Real photos from our service calls and installations — condensers, furnaces, boilers, air handlers and our vans on the road.
Where we work
We provide hvac services in White Plains and these nearby communities — plus the rest of Westchester County.
The full range of services matters most where houses carry several generations of equipment. In Scarsdale and Bronxville, pre-war homes often pair a steam boiler with central air added decades later. Garden-apartment co-ops in Hartsdale run building-managed boiler plants alongside individually owned equipment, and split-levels across Greenburgh tend to have original ductwork feeding newer equipment.
Along the Sound in Rye and Mamaroneck, salt air and flood risk add their own maintenance needs, while two-family houses in Mount Vernon and Yonkers often need boiler, water heater and cooling work under one landlord’s budget. We dispatch to all of them from Fairview in White Plains.
FAQ
Yes. We install and service all makes and models of furnaces, boilers, heat pumps, central air systems and water heaters. Equipment in many Westchester basements has been swapped piecemeal, so a boiler from one manufacturer often runs a burner from another and controls from a third. Long experience makes that mix manageable.
Our emergency line is answered 24 hours a day, seven days a week, because heating failures, heat-wave breakdowns and leaking boilers don’t wait for business hours. Describe what’s happening and we’ll tell you what to do safely while a technician is on the way; our emergency HVAC repair page has more.
We cover Westchester County broadly from our Fairview base, including nearby places like Harrison, Hartsdale, Scarsdale, Greenburgh, Elmsford and Valhalla, and we also reach parts of Rockland, Putnam, the Bronx and beyond. If you’re not sure whether your address is in range, call and ask.
Yes. Many of our calls come through home warranty companies. We follow the warranty company’s process, diagnose the problem the same way we would for any customer and explain which parts of the repair are covered and which are not, so there are no surprises at the end of the visit.
We weigh age, repair cost against equipment value, efficiency, refrigerant type and safety. A cracked heat exchanger or leaking boiler section usually means replacement; a failed capacitor on a sound system doesn’t. We give you both paths when they’re realistic.
Researched White Plains planning ranges put heat pump installation around $8,000–$14,600, and some Westchester sources report ducted whole-home systems at $10,000–$25,000 before incentives. Scope drives the difference: equipment, ductwork, electrical upgrades and backup heat. Confirm rebate eligibility before subtracting anything from a quote.
It depends on what the house already has. Homes with usable ductwork can take a new furnace, central air or a ducted heat pump. Radiator homes often keep a sound steam or hot-water boiler and add cooling separately. Additions and converted attics may need their own solution. A load calculation and a look at the distribution system should drive the choice, not the equipment label.
Often, yes — a heat pump heats and cools with one outdoor unit. In Westchester winters, the plan needs a cold-climate model or backup heat, enough electrical capacity and ductwork sized for the airflow. Many owners keep an existing boiler or furnace as backup for the coldest nights.
A like-for-like furnace, boiler or central AC replacement usually takes one to two days once equipment is on site. Duct changes, electrical upgrades, chimney liners, permits and inspections add time. Planning a replacement in spring or fall, before peak demand, keeps the schedule shorter and gives you time to compare quotes.
Describe the symptom instead of picking a service name. Tell us what the system is doing, what kind of equipment you have and when it started, and we’ll route the call. A cold room could be a boiler zone, a duct problem or a thermostat, so our dispatcher asks enough questions to send the right technician with the right parts.
Sometimes. Researched planning ranges, not quotes, put a full HVAC replacement around $9,800–$18,200, against roughly $4,900–$8,850 for a furnace and $4,400–$8,800+ for central AC separately. Doing both together can share ductwork, electrical and permit work. But replacing a sound system just to bundle rarely pays; we’ll tell you if one unit has years left.
A tune-up is planned maintenance on a working system: cleaning, testing and adjusting before the season. A diagnostic call finds out why something stopped working and ends with a written explanation and options. A repair is the approved fix that follows. Tune-ups run about $85–$225 in researched local planning ranges, not quotes; repairs are priced after diagnosis.
Written by the Bella Family Air Solutions team · Last reviewed . Planning ranges, permit and rebate guidance are reviewed at least quarterly.
Related services
Furnace and heat pump repair, replacement and tune-ups, diagnosed by technicians with at least 15 years in the trade and explained before any work begins.
Learn moreCentral air repair and installation by EPA Universal certified technicians who test before replacing parts and give you real options on older systems.
Learn moreA 24-hour line answered by a person, experienced technicians for nights and holidays, and clear guidance on staying safe until help arrives.
Learn moreCore Service
Ten practical questions to ask before hiring an HVAC contractor in White Plains, from proof of insurance and EPA 608 certification to load calculations, permits and payment milestones.
Cost & Insurance
A plain-language guide to home warranty HVAC claims: how dispatch works, what the service fee buys, common exclusions, and how to handle a quote for non-covered work without pressure.
Tell us what your system is doing and we'll get a technician with 15+ years of experience on the way. Clear explanation, written options, no pressure.
Bella Family Air Solutions · 18 Jefferson Pl, White Plains, NY 10603 · (831) 461-3437
